Archive for August 8th, 2006

AOL meltdown – they screwed up – again

August 8, 2006
By invandbiznews
AOL meltdown – they screwed up – again

Its getting quite embarrassing writing about AOL because its pretty much always bad news – and believe it or not – we’d like to write something positive about AOL. Unfortunately this is getting harder and harder. With AOL already bleeding customers and falling behind in the race in just about every segment of its...
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Call centres are driving customers away

August 8, 2006
By invandbiznews
Call centres are driving customers away

It seems to us that actually barriers to exit in some industries are quite high. Other utility companies might be cheaper than the one you use, but do you really want the hassle of switching? It’s similar with ISPs, sometimes it feels as if life is just too short to start chopping and changing...
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